Develop the essential skills needed to support, configure, secure, and maintain laptops and mobile devices in today’s connected workplace. This course covers key areas such as device setup, hardware components, operating system configuration, wireless connectivity, synchronization, and security.
You will learn how to diagnose common device issues, replace selected hardware components, configure network and mobile connections, manage device settings, and apply security measures to protect user data and system access.
By the end of the course, you will have a strong foundation in mobile device and laptop support, preparing you for entry-level roles in IT support, technical services, and end-user computing.
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