Develop the essential skills needed to support users in cloud-based and virtualized computing environments. This course introduces key cloud service models, virtualization concepts, virtual machines, resource allocation, and common connectivity and access issues.
As you progress, you will learn how to support cloud applications, configure and manage client-side virtual machines, allocate system resources, troubleshoot common cloud and virtualization problems, and assist users with software compatibility and access requirements.
By the end of the course, you will have a strong foundation in cloud support and virtualization, preparing you for entry-level roles in IT support, technical services, and junior systems administration.